How to manage the client who is always late
21 June 2012Discussions to find proactive solutions for this common problem at a training session I was running recently included: ‘We often struggle to manage a lot of last-minute deadlines. We’re organised but a lot of clients are regularly late sending in their information. As a consequence it sometimes puts impossible pressure on us to meet tax […]
Don't Do What Someone Else Can Do
15 June 2011Who opens the mail? Who does the filing? Do you find yourself constantly getting bogged down with tasks somebody else could do? Over lunch some time David Eddy, Project Director of a great First Time Principals programme via Auckland University, shared the following tip. It was given to him by a colleague early in […]
Grow Your Business Through Savy Delegation
14 October 2010Not sure what you can delegate? Don’t know if you can afford it? Try writing down a list of all the regular tasks you do in a week, and estimate the amount of time spent on each activity. Now, pretend you’re paying someone a wage relative to each task, and put a dollar value beside […]
A Quick Guide To Ensuring Effective Meetings
27 September 2010Do you ever sit in meetings trying to stay focused, doodling on the corner of your paper and wondering when on earth it is going to end? A huge amount of money and time is wasted with unproductive and poorly run meetings, and yet they fill a vital role in modern communication. Here are a few […]
Rome Wasn't Built In A Day
5 March 2010Well Folks, this is the last post in our delegation mini-series. I’ve been delighted hearing back from those of you who have started implementing some of the delegation tips we have discussed. But I know that some of you are still struggling to delegate and let go of simple tasks that you really don’t need […]
Never Ask "Do You Understand?"
2 March 2010As we get close to the end of this small series of delegation tips I’m going to let you in on what I commonly call The Killer Question – “do you understand?” Get this phrase out of your vocabulary! It is such a closed question and leaves the listener to only answer with a ‘yes’ or ‘no’. Only […]
Diary It and Keep People Accountable
22 February 2010I’ve loved getting into the nuts and bolts of delegation skills with you over the last couple of weeks and today here’s a great delegation tip that works like magic! When you ask for something to be done by a specified date, let the person concerned know that you’ve noted their next action in your […]
There's Nothing Like A Deadline To Keep You Focused!
17 February 2010I know this delegation tip might seem pretty obvious, but sometimes even the best of us miss the obvious (including me!) Today I want to encourage you to set sensible deadlines when you are delegating, communicate them clearly, and give your staff the chance to say whether they can perform to that deadline. Your employees will love […]
Your Shortcut To Learning The Delegation Secrets of The World’s Top Entrepreneurs
13 February 2010Here it is folks – the announcement you’ve been waiting for! Today I am going to reveal to you an amazing opportunity that will help you make 2010 the BEST year yet! We have been drilling down into the Art of Delegation recently and there is still so much more to say. Don’t worry, I am […]
How A Good Manager Makes Themselves Redundant!
10 February 2010Ok, using the word ‘redundant’ during tough economic times may cause some people to pull their knees up to their chests and rock gently backwards and forwards… but don’t let that be you! Because the kind of ‘redundant’ I am talking about can only be a good thing! This series of blogs is all about […]